February 23, 2024
How Envi Tracks Your Package Across Borders
📰 Article Content:
Ever wondered how your package moves from the U.S. to your door in Central America — and how you’re able to track it at every step?
At Envi, we built a system that gives you full visibility of your international order, using a combination of technology, logistics partners, and custom integrations.
Here’s how it works:
🛒 1. It Starts at Checkout
When you place your order, your product is:
Tagged with a unique user code
Routed to Envi’s Miami warehouse
Registered in your Envi account automatically
You’ll receive an initial status: “Received in Miami”
✈️ 2. Processed and Packed
Our team verifies:
The item matches your request
The box is in good condition
There are no customs issues
Then it’s packed for air or sea shipping depending on your choice.
📦 Tracking status updates to: “Ready for International Shipping”
🌎 3. In Transit to Central America
While in the air or at sea, Envi connects with logistics providers to:
Sync real-time tracking
Notify you of any delays or customs checks
Provide estimated arrival time
You’ll receive status: “In Transit” and then “Arrived in Country”
🚪 4. Last-Mile Delivery
Once in your country:
The package is cleared through customs
Routed for home delivery or pickup (depending on your preference)
Updated to: “Out for Delivery” → “Delivered”
🔁 5. All in One Dashboard
You can:
View all orders from Amazon, eBay, Shein, etc.
See tracking updates in one place
Contact support if needed
Envi gives you full transparency, without switching between platforms.